Mesafeli Satış Sözleşmesi

Preliminary Information
ARTICLE 1
ARTICLE 1.1 – SELLER
Title: BEHREM TEXTILE SAN.VE TİC.LTD.ŞTİ.
Address: MEHMET NESİH ÖZMEN MAH. FİDAN SK. 19 A
GÜNGÖREN/ İSTANBUL
Phone: +90 212 240 39 07
ARTICLE 1.2 – BUYER
Name-Surname:
Address:
Phone:
(The address and contact information of the person who is a member of etrucci.com shopping site is taken as the basis for Buyer Information.)

ARTICLE 2 SUBJECT OF THE CONTRACT AND PRODUCT FEATURES
The type, quantity, brand/model, color, number, sales price and payment method of the Goods/Product or Service consist of the information with which the order is finalized. The product shipping cost is paid by the BUYER and is not refundable.

ARTICLE 3 GENERAL PROVISIONS
3.1 - The Buyer declares that he/she has read and is informed about the basic characteristics, sales price and payment method of the specified contractual product and all preliminary information regarding delivery and has given the necessary confirmation electronically.

3.2 - The contractual product shall be delivered to the Buyer or the person or organization at the address indicated within the period specified in the preliminary information, depending on the distance of the Buyer's place of residence for each product, provided that it does not exceed the legal 14-day period.

3.3 - The SELLER cannot be held responsible for any problems that the cargo company may encounter during the delivery of the product to the BUYER, or for the failure to deliver the ordered product to the BUYER.

3.4 - If the contractual product is to be delivered to a person or organization other than the Buyer, the SELLER cannot be held responsible for the person or organization to which it will be delivered not accepting the delivery.
3.5 "SELLER is responsible for the delivery of the product subject to the contract, intact, complete, in accordance with the specifications specified in the order and together with the warranty documents and user manuals, if any.
3.6 - For the delivery of the product subject to the contract, it is a condition that this contract is approved electronically and the sales price is paid with the payment method preferred by the buyer. If the product price is not paid for any reason or is canceled in the bank records, SELLER is deemed to be relieved of the obligation to deliver the product.

3.7 - If the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons for reasons not caused by the BUYER's fault after the delivery of the product, the BUYER must return the product to the SELLER within 3 days, provided that it has been delivered to him. In this case, the shipping costs belong to the BUYER. 3.8 - If the SELLER cannot deliver the product subject to the contract within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, it is obliged to notify the buyer of the situation. In this case, the buyer may exercise one of the following rights: cancellation of the order, replacement of the product subject to the contract with a similar one, if any, or postponement of the delivery period until the preventing situation is eliminated. If the buyer cancels the order, the amount paid by the buyer shall be paid to him in cash within 10 days. In payments made by the BUYER via credit card, the SELLER shall initiate the cancellation of the credit card receipt belonging to the buyer and the refund of the relevant amount to the buyer's account within 7 days with the relevant bank and the transaction made shall be notified to the BUYER via e-mail. In such a case, the SELLER shall not be held responsible for the delays caused by the relevant bank.
ARTICLE 4 RIGHT OF WITHDRAWAL
The Buyer has the right of withdrawal within fourteen (14) days from the delivery of the product subject to the contract to him/her or to the person or organization at the address to be delivered. In order to exercise the right of withdrawal, the SELLER must be notified by fax or e-mail within this period and the product must not have been used and its packaging must not have been damaged within the framework of the provisions of Article 5. In the event of exercising this right, it is mandatory to return the original sales invoice and a copy of the cargo delivery report stating that the product delivered to the 3 persons or the Buyer was sent to the SELLER. Within 7 days following the receipt of these documents by the Seller, the SELLER shall initiate an action with the relevant bank to have the product price refunded to the BUYER's credit card account. The SELLER shall not be held responsible for any delays on the bank's part in the refund of the product price. If the original sales invoice is not sent, the value added tax and any other legal obligations, if any, shall not be refunded. The shipping cost of the product returned due to the right of withdrawal shall belong to the BUYER. If the value of the product decreases due to a reason arising from the BUYER's fault or if return becomes impossible, the BUYER shall be obliged to compensate the SELLER for its damages to the extent of its fault. In addition, the right of withdrawal cannot be exercised for products that cannot be returned due to their nature, single-use products, copyable software and programs, products that deteriorate rapidly or whose expiration date has passed. The use of the right of withdrawal for all kinds of software and programs, DVD, VCD, CD and cassettes, computer and stationery consumables (toner, cartridge, ribbon etc.) and all kinds of cosmetic products is subject to the condition that the product packaging is unopened, intact and the product is unused.

ARTICLE 5 AUTHORIZED COURT

In the implementation of this Preliminary Information, the Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchased the goods or services and where he/she resides are authorized up to the value declared by the Ministry of Industry and Trade. The SELLER may apply for complaints and objections to the consumer problems arbitration committee or consumer court in the place where he/she purchased the goods or services or where he/she resides within the monetary limits determined by the Ministry of Industry and Trade of the Republic of Turkey every December. Information regarding the monetary limit is as follows: As of 28/05/2014;
a) According to Article 68 of the Law No. 6502 on Consumer Protection, it is mandatory to apply to district consumer arbitration committees for disputes with a value below two thousand Turkish Liras, to provincial consumer arbitration committees for disputes with a value below three thousand Turkish Liras, and to provincial consumer arbitration committees for disputes between two thousand Turkish Liras and three thousand Turkish Liras in provinces with metropolitan status. Applications cannot be made to consumer arbitration committees for disputes above these values. b) In disputes above the specified value, application must be made to the Consumer Court, and in places where there is no Consumer Court, application must be made to the Civil Courts of First Instance as Consumer Courts. This preliminary information is provided for commercial purposes. Please Note: Before signing the cargo report, please check whether your cargo package is damaged due to transportation. If your cargo package is damaged for any reason, return your cargo to the cargo officer for a report to be drawn up without signing any documents related to the delivery. Your new products will be sent to you immediately by us. If products with damaged cargo packages are received, the SELLER is not responsible for the damage or missing products inside. (All of these terms and conditions are subject to Turkish Law.)